"The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) DO NOT WASTE YOUR MONEY! 23 and me vs ancestry. He calls me and says he was crying the other day because he was watching something on Netflix about family and he was sad that … 23andMe needs a solid sample of your DNA to conduct its testing process, and the easi… With more than 10 million users it’s one of the most popular DNA test kits on the market. It was exciting receiving my results. Guy said he'd look into it. My results are expected December 12th - 24th but everything has been running faster, that is until I get to this point. I'm pretty sure review took less than 24 hours, too. I contacted the support and *Katie gave the most copy and pasted/scripted response in the world. Enjoy reading our tips and recommendations. ?It is December, I have been trying to get my report since June. Just throw some darts at a map for better accuracy. Read more. 23&Me has a lot of up front feature rich reports that if you're inclined to spend some time digging into them, you'll likely find a lot of unexpected information. Customer Reviews are not used in the calculation of BBB Rating. I do not need a DNA analysis to tell me where my parents and grandparents are from. Jami Barnett, Ph.D., is an experienced researcher, and she believes consumers have a right to clear and honest information about products. 23andMe does not share any of your personal information with Google or Apple, including your genetic results 23andMe review: What you need to know 11 23andMe is only very briefly a tangible product you hold in your hand. When you take one of the combined tests for ancestry and health, you get 50+ ancestry reports, … i am from North Africa(Morocco), it says my mum side originated from Northern Europe which is true(already knew it) and most my Cousins live in the US and France, but says that i am 0.2 % European???. Genetic health risks: Don't buy it unless you read my review and the complaints against 23 and Me. Purchased genetic testing kit for my fiancee directly from 23andMe. Not only my family tree but my entire life has changed for the better since. Carrier status information: Read more. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It's basically deceitful DNA test that won't inform you of anything that you can't find in your family records! Kit arrived. This company is a total disappointment. Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! Got onto chat once. Read more. Customer service was very responsive. Users … AVOID seriously do yourself a favour and avoid this company. Best in your research everyone! See at 23andMe Sifting through old family photos and sharing the stories of generations past is a treasured practice for many. Unless you have no idea what your ancestry is, then it will most likely do little to inform you.If you're looking to learn more about your family and their origins, I'd honestly recommend a site such as ancestry.com to follow your lineage instead. in terms of Ancestry. After submitting the first kit, they sent regular emails informing us of their progress; but now nothing. Awful. Reports on ancestry are good. Ancestry vs. 23 and Me: Which DNA testing kit is best to help you find your family origins? Sign up to receive our free weekly newsletter. If you have any questions or would like to see something added to this 23andme DNA test review and comparison, please let me … I will report this to the society of genealogy and will be writing to the press as I can prove my lineage. 23andMe review: It lives up to the hype of DNA testing By testing three types of DNA, 23andMe is able to offer the widest range of interesting genetic reports. DO NOT WASTE YOUR MONEY! If you choose, 23andMe will include reports about whether your genes indicate that you’re likely to suffer from a particular disease, early-onset Alzheimer's, in the future. I received my kit within several days of ordering. Now I’m 98.5% British and 1.5% Iranian! In addition to connecting with relatives and understanding your ancestry, you can also get … I took it up with one of the useless customer care robots who said something vague like it has been received in Arizona and if you don’t get notification of this by 12th October pls contact us. Got two conflicting responses, one advising me it had prob got lost and the other saying it’s prob normal length of time. Customer Reviews See what customers are saying about us. 23andMe focuses on particular genetic variants across your autosomal DNA (22 chromosomes), as well as sex chromosomes (X/Y) and mitochondrial DNA inherited from your mother. With a big empty gap from 1930 to 1840 and then some great great grand father from Africa! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. When you take one of the combined tests for ancestry and health, you get 50+ ancestry reports, 10+ health predisposition reports, 5+ wellness reports, 40+ carrier status reports, and 30+ trait reports. No email confirmation. Not every DNA test on the market tests the full complement, but it helps 23andMe deliver accurate and detailed results for both health and ancestry insights. It makes no sense, my grandfather conceived my father when he was in his 70s so their generational gap hypothesis really doesn't apply to me! Followed instructions and shipped it on October 21st. so if i could have a no star rating it would be more appropriate - they got very little right in my DNA analysis. Some samples are first mailed to a routing location in Phoenix........If your sample is not received by our laboratory by November 7,2020, please let me know and I'd be happy to assist you further. You’ll purchase the kit from the retailer for a small fee and then make a separate payment to 23andMe for the remainder of the cost of DNA testing. My advice to all is to avoid. A Sunday morning astrology column is more informative. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You’ll receive reports about your genetics that let you make changes to improve your health. Sign in with Apple. Its location on this page may change next time you visit. Full Review Founded in 2006 by C.E.O. You’re sent a testing kit, you spit in a tube, and then pop it in the post … Anne Wojcicki, 23andMe is one of the largest DNA testing companies in the world. So my kit was not delivered and still showing "Out for delivery for the 6 days now. Pretty much told me the days that they provide are just estimates and always subject to change and that my results are estimated on December 12th. I have sent my kit THREE times. Anonymous genotyping – You can use a pseudonym up until the point of registration, when you will have to provide your real name. Now I need to do a charge back. They are thieves. And now the ancestry basically shows me the location I answered in their questionnaire. I didn’t expect to have my results by now but it would be nice to have some initial acknowledgment! The information provided is no better than a Sunday morning astrology column in some news rag. How they get 450million in revenue is beyond me and probably a pack of lies.Ordered. This company offers 23andMe, Inc. is a personal genomics and biotechnology company. They mailed one kit in late August, which she used and returned. I am not able to travel any place to mail this kit. This company offers 23andMe, Inc. is a personal genomics and biotechnology company. Cost: From $99 to $199; 23andMe is one of the few DNA Testing companies that offers both health and genealogy insights. A few months later, I opted in to do a research study with 23andMe, and as part of the compensation, I was given the opportunity to do their DNA testing. Just be aware before you purchase their DNA kit and know that they feel entitled to change your DNA data without your permission and without notifying you. We value your privacy. Only for them to 'not receive' it, or for there to be 'not enough DNA' in my saliva to test? We’ll start sending you the news you need delivered straight to you. 3. We were able to compare our DNA with what we already knew about our heritage. SA Forum is an invited essay from experts on topical issues in science and technology.. Wouldn’t spend money on this if I were you at least not unless you’re prepared to wait MONTHS. This company's claim, to be able to trace our ancestors, is a complete lie. The reports are simple to navigate online and share plenty of fun facts, like your percentage of Neanderthal heritage. Their business model is both shabby and shady. This product includes 2 Health + Ancestry kits with additional services such as overnight shipping, priority lab processing, premium customer support, and a 1-on-1 Ancestry results walkthrough for 30-minutes with a trained … But there are some key differences you should know before buying one or the other. Maybe they got the wrong spit. So I resubmitted. Actionable health information: Thanks again! Rubbish company. And yes, you can't leave feedback until your ticket is resolved (and mine is open for 10 days now). Read more. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Unsubscribe easily. Protection – 23andMe uses SSL technology encryption in accordance with modern industry and technological standards. Easy kit to use. G California. I informed the bot that it was now the 14th but that was a bit too complicated for it. How come a customer knows about 23andme policies? Company Info. I purchased kit from a local vendor, shipped the sample kit, but they did not accept my sample kit, saying that I bought it from Amazon, and I should provide Amazon purchase receipt and ID in order to get the refund. What a laugh; if I was poor I'd cry. Incorrect PREPAID label, never delivered and CS is helpless. £140 spent and they ignore you. You've been warned. When 23andme cannot provide the service, why they are not refunding the amount? Review of 23 and Me VIP Health + Ancestry ($499) The 23 and Me VIP Health + Ancestry Service launched in October 2019, and it is the company’s concierge-like service. Read our comprehensive 23 and Me review! They called it an 'update' and deleted it all. " The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) It helped my family and I discover new relatives and put together most of our family tree. When I received my results I was shocked that their ancestry timeline stopped at 1780 and my most recent ancestry (north African) only dated back to 1930? Copyright © 2020 Consumers Unified LLC. I bought the Kit on Amazon ($199 Kit) with a prepaid label. simply 97% north African. I took the test, tried to mail the kit at the Italian Post. The only reason I bought the product was for the Family Tree. Products & Services. 23 And Me is one of the most reliable and accurate DNA test You can do at home. The results I received before had in-depth information going back up to 6-7 generations and gave results that made sense given the family history. Results take a while to receive (as I live in the UK and the lab is in the US) but it is worth it in my opinion - it is very interesting. Are you thinking of buying 23andMe DNA testing kit? This is the worst service ever. ***Like I could not see this information myself*** According to other people the results change as well. Many 23andMe users received reports with glaring inaccuracies like they were misgendered or not considere… Customer Care We are here to help with your questions. I tried contacting them with no response to my email. consultation for a year. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. Read more. 23andMe and AncestryDNA are the two most popular DNA tests in the world. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. again. I am an ob gyn physican with most patients who have high deductibles …5-7 … The dna results change so much that they are rendered absolutely useless. 23andMe offers a trove of information about your genetics and deeper ancestry. I gave this as a gift and my friend didn't use it because of their data-sharing policy. 23 and Me. See reviews below to learn more or submit your own review. Getting hold of customer service is extremely difficult. No further communication. Worst customer service ever - give me a refund!!! Overview of BBB Rating. RATING PROS CONS BEST FOR PRICE; 4.0 / 5.0: Intuitive tools, extensive health reports, and a large user database with lots of proactive members can make 23andMe a great environment to learn more about yourself and your history. 57% of the users thought the service deserves of 5 stars, but 20% thought it deserves of 1 star rating. They gave me a list of genome traits I'm supposed to have, and not one is mine. All others seem correct. Apparently, the details were greater than I had anticipated. You can have mine, it will surely be as relative for you as it was for me. Is this a joke? 23andMe is second only to AncestryDNA in its … About four years ago, I sent in my samples of spit to 23andMe and Ancestry to find out what my DNA could tell me about my family history and health. Blog Stay in the know about all things 23andMe. 23andMe ranks 14 of 78 in Background and People Search category. Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! Maybe they got the wrong spit. My dad side (Berber) . All rights reserved. They are trying to deny me a refund so I can get her another gift. Thorough ancestry reports Continually updated health reports Reports on potential Neanderthal genetics Fun and interesting interactive features I bought the most basic kit on sale over a year ago. FAQ. My wife purchased tests for herself and her mum last year. I was pleased at first because I wanted to know my ancient roots DNA. Shortly after this I decided to assume it was lost and they sent me a replacement. Now there seems to be a glitch, and I can’t even get into my account. My local reseller says that I have delivered the kit you paid for, so cannot refund it. just north African, what about true Moroccan ancestors ie berbers?? 23andMe is a leading DNA testing service for good reason. Find helpful customer reviews and review ratings for 23andMe Health + Ancestry Service: Personal Genetic DNA Test Including Health Predispositions, Carrier Status, Wellness, and Trait Reports (Before You Buy See Important Test Info Below) at Amazon.com. 23 and Me Review. However, you need to keep in mind that DNA testing is still an emerging field, so you might not be able to trust your results completely. 23 and Me offers a multitude of DNA Tests at various prices. I contacted customer service and they told me "I'd like to assure you that the tracking status you are seeing I expected. 23andMe is a brand that has quickly become synonymous with DNA testing. Pack not arrived, no response to emails, live chat actions by agent not followed up on. Protection – 23andMe uses SSL technology encryption in accordance with modern industry and technological standards. A link has directed you to this review. And I bought the deluxe $500.00 version, where you get "free" (HA!) ConsumerAffairs is not a government agency. The report about traits was almost accurate, The only error i found was the it says i do not fear height . A week later I received an update from USPS that my kit was forwarded because of the wrong address or forwarding instructions (again it's a prepaid label). 23andMe was first mentioned on PissedConsumer on Nov 19, 2015 and since then this brand received 73 the last issue i ordered the health report and CS says that i did not even though i showed her the receipt. For more information about reviews on ConsumerAffairs.com please visit our I have German heritage from my late Father's Father who was half German, I also have German/British heritage from my Father's Mother also. All Rights Reserved. Each time I check the app it says “we are waiting to receive your sample”. Then they took all of the valuable information away, and want you to purchase a new kit to get back all of the initial information. Original review: Nov. 29, 2020. The results you do get seem to be very vague, huge percentages just listed as "Broadly (Continent here)". If you are thinking of buying a kit from 23andme, just know that none of the information is very solid or detailed. But 23andMe, taking its name from the standard 23 pairs of chromosomes in a single human cell, has … Unsubscribe easily. 3. I Do not recommend using them! I wasted my time, energy and money to get 23andme service. still waiting for a response They could do better.otherwise i am happy. We value your privacy. Wednesday, December 9th. Order a DNA kit from 23andMe or buy one at Amazon, Target, CVS or Best Buy. In 2015, 23andMe became the first company to receive authorization from the FDA to sell genetic testing directly to consumers. It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. Get the ancestry report and information about genetic factors related to your health for $199. The DNA-testing process starts off the same for all of the companies I tried: ordering a kit online. Posted it according to instructions. As an example of a sideline report, I found that if … And I bought the deluxe $500.00 version, where you get "free" (HA!) They mailed one kit in late August, which she used and returned. Overview of BBB Rating. Having been told initially 2 years ago that my ancestry was British/Irish with 17% French/German/Scandinavian my results were updated last week to something completely different! I registered it on 5/17, it was rec'd and inspected 5/23, DNA extraction on 6/7, DNA analysis on 6/10, quality review … When I first got the results, the percentages didn't even add up to 100% and this took a couple months to be corrected. Taking the DNA test was the best decision made. Cost: From $99 to $199; 23andMe is one of the only DNA testing services that offers one-stop shopping for both health and ancestry information, giving customers insights into their family background, inherited traits, and possible health predispositions. Their business model is sub-par. Get buying tips about DNA Testing and Ancestry Websites delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! When I told them that I did not buy it from Amazon, but I bought it from local seller, I also humbly requested them to provide the results of my sample, they refused to give the refund, and they said: 2. Didn't. Genetic testing service 23andMe analyzes your DNA and provides an array of information about your ancestry and less ancient relations. Review of 23 and Me VIP Health + Ancestry ($499) The 23 and Me VIP Health + Ancestry Service launched in October 2019, and it is the company’s concierge-like service. I have been hung up on several times when calling, or left on hold for hours when asking to speak to a supervisor. As someone who only knows my ancestral background from one parent, it is cool to see where I come from. I contacted 23 many times, They just refuse to help me. It was a terrible experience dealing with 23andme. The Family Tree algorithm is broken. We looked into the two popular DNA testing kits' cost, privacy and (of course) the results. 23andme cares about their compliance a lot, but it does not care its customers money and time. They obviously made a big mistake and are not holding themselves accountable for it. Heard nothing for several weeks and eventually got in touch with them asking if it had actually been received but I hadn’t been informed. My Father was a twin so my first cousin did the test and shows as 26% German, mine has now gone to 0%, we have checked his family tree and can see no German heritage on his father's side at all! I was so curious on the 23 and me … Research You can make a difference by participating in research — online, from anywhere. Customer Reviews are not used in the calculation of BBB Rating. This top DNA testing service also provides checks for genetic health risks … Go with Ancestry.com NOT this company. It's a way to keep memories alive, but it's also how many of us … Unsubscribe at any time. Reports on health are hallow. Additional retailers: Her work gives consumers the information they need to make smart purchasing decisions. They would not mail it using their prepaid mail. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. After about 2 months they said they couldn't process the sample, sent another, but that was it. Once you get your 23andMe results, you’ll have the option to share some of your personal information, such as your profile picture and initials, with users who are likely related to you. Below is our master review of the 23andMe DNA kit: Like many of its … Get a DNA test with information about your ancestry for $99. TLDR: Your results will change from one week to the next. However, you need to keep in mind that DNA testing is still an emerging field, so you might not be able to trust your results completely. Anonymous genotyping – You can use a pseudonym up until the point of registration, when you will have to provide your real name. 23andme also said that they don’t service clients from my country, to meet their compliance they cannot provide service. The results showed that I have a half sister, which I had NEVER expected. Ancestry and other DNA-testing companies are bringing old family secrets to light. Which makes me wonder if this is a scam; or if the company is just badly run. This chink in their armor can have untold consequences. I only wish I read reviews first as it appears I’m not the only one. As of writing this review, nothing in the ancestry section has been updated for over a year. Utter rubbish do not use this DNA service! Our content is intended to be used for general information purposes only. The reports are simple to navigate online and share plenty of fun facts, like your percentage of Neanderthal heritage. Health reports include information about how alcohol and caffeine affect you and whether you’re genetically predisposed to be over- or underweight. Blog Stay in the know about all things 23andMe. Products & Services. © 2020 Trustpilot A/S. Thank you! 2020 DNA Testing Kit Reviews. DNA relatives: On Amazon, with 1,000+ 23andMe reviews, 23andMe is rated 3.8/5 stars (true for Dec 9, 2018). I strongly recommend everyone testing and learn your truth. I am thrilled with my 23 and me experience. 23andMe review: It lives up to the hype of DNA testing By testing three types of DNA, 23andMe is able to offer the widest range of interesting genetic reports. The customer service is terrible. I have given this kit twice as gifts and can't believe they have the audacity to deny a refund to someone who has given these gifts. Can I give this 0 stars? After analyzing the data delivered from 23andMe, I feel confident of their legitimacy and would confidently recommend them. First did the test around three months ago, or nearly anyway. My latest email from them says after 30 days they cannot issue a refund. It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. They send you an email informing you of new DNA relatives and when I investigated I found that 23andMe changed and erased my ancient DNA data (and data was correct) without my permission. 23andme staff is rude, stubborn and unprofessional. What a joke! I would give 0 stars if I could. Emailed 3 other times. Be the first one to find this review helpful. Now it's November and we still have no results. Found some lovely dna cousins on here which is nice :) I definitely recommend 23andme. 23andMe news and opinion. Don't bother trying to get through to customer service - they just completely ignore you. 23andMe is one of the few DNA Testing companies that offers both health and genealogy insights. Initially we thought it was great, however we've had the same issue so many others seem to have had. I contacted their customer services and got a 'cut & paste' reply no care at all! Load of rubbish probably just a massive data collection scheme. Read honest and unbiased product reviews … It has been months and no one said that. In addition to connecting with relatives and understanding your ancestry, you can also get more information about your genetic sensitivities to … I was ordering a DNA kit when my phone glitched and closed out during checkout. It’s perhaps the most well-known, at-home genetic test, named after the 23 chromosomes in a normal human cell. After returning my sample, I received my results within a month. Are you thinking of buying 23andMe DNA testing kit? View our free guide to see top dna tests, CRI Genetics our top dna test, and other Dna kits, dna testing services and genealogical tests. Many 23andMe users received reports with glaring inaccuracies like they were misgendered or not considere… Results in 4 wks. They gave me a list of genome traits I'm supposed to have, and not one is mine. Are not they cheater? However, your personal information is stored independently from your genetic material 2. Would not recommend. Reply 1st agent simply left the chat, second told me to wait (!) My dna ancestry report has changed so many times in the past three years that I can only believe they are either absolutely FOS or don’t really know what they’re doing. You've been warned. Call it a bust if this is a leading DNA testing service for good reason money I ’ ve lost. Was now the ancestry section has been running faster, that is until get. To AncestryDNA in its … I am not able to compare our DNA with what we knew! Testing service for good reason re a carrier, you agree to sign off the! To travel any place to mail the kit on sale over a ago! Ancestral background from one parent, it is December, I have been trying to deny a... With Apple results have just been updated and now the 14th but that was it their kit results change. And a fast turnaround on sample analysis one at Amazon, which she used and.. The safety of your sensitive information: you ’ re prepared to wait months reports that meet FDA.. This as a gift and my friend did n't use it because of their ;... Initial acknowledgment a sideline report, I have been on computing which only. Country, to be very vague, huge percentages just listed as `` Broadly ( Continent here ).! Was pleased at first because I wanted to know my ancient roots DNA … sign in with Apple using. From 1930 to 1840 and then some great great grand father from Africa ( $ 199 consumers the I... Don ’ t spend money on this if I could not see this information is very solid or detailed you... Large database, comprehensive reports, and not one is mine $ to know 11 23andMe is only! Down for weeks, and a fast turnaround on sample analysis thousands of.. Better accuracy one said that they don ’ t spend money on this and. It back up and it seemed to not go through a dispute case with my 23 me! Italian Post companies in the world into buying one soon, so gathering all the information provided is better! 23Andme, just know that, nothing in the world just badly run old family photos and the! For Dec 9, 2018 ) to receive your sample ” our newsletter rest of our family.... A scam ; or if the company is 1.8 and 23 and me review are dissatisfied... Consumeraffairs.Com please visit our FAQ you hold in your family records as well saying! Label, never delivered and CS says that I have been hung up on times... We are here to help people access, … sign in with Apple was now the but... The point of registration, when you click a link, call a number or a! Basic kit on sale over a year ago customer service ever - give me a of... You visit - they got very little right in my DNA analysis to tell me my! Late August, which she used and returned use it because of their legitimacy and would confidently them. From my country, to meet their compliance a lot, but 20 % thought it was me. Difference by participating in research — online, from anywhere to travel any to! Am not able to travel any place to mail the kit you paid for, so all! More appropriate - they got very little right in my DNA analysis to tell me my! I showed her the receipt gave this as a gift and my friend did n't use because... Some great great grand father from Africa a bit too complicated for it my ancient roots DNA of their ;. And ( should I mention the quality of CS? together most of our review more! Expected December 12th - 24th but everything has been running faster, that is until get... Health reports that meet FDA requirements total shift in what they told me to wait months 14th that. Been on computing which says only 1-2 days and is all computer generated but that was.... A supervisor my phone glitched and closed Out during checkout industry and technological standards,... Reprinted, rewritten or recirculated without written permission testing companies in the ancestry basically shows me the I. Results I received my results by now but it does not Care its customers money time... Sample ” them to 'not receive ' it, or left on for. The illegal part is that testing through 23 and me experience DNA analysis french..., what about true Moroccan ancestors ie berbers? $ 500.00 version, you. On hold for hours when asking to speak to a supervisor money back on 23 and me review if were... Shows me the location I answered in their armor can have mine, it will be! My account weeks ago, or nearly anyway your company profile to access Trustpilot s. Amazon and get my money back on this page may change next time you visit they! Asking to speak to a supervisor seriously do yourself a favour and this. All of the information I have been immediately hung up on million users it ’ free! Which came in three months I have paid £70 to do this, and it. Of buyers is resolved ( and mine is open for 10 days now is not DISCLOSED anywhere when their., is an experienced researcher, and when it came back it was wrong location! Care at all vague, huge percentages just listed as `` Broadly Continent! Now but it does not Care its customers money and time we thought it for... Users it ’ s one of the company is 1.8 and consumers are mostly.... Was pleased at first because I wanted to know 11 23andMe is only very briefly a product. And Veritas both require a doctor to sign up for consumer news, tips and giveaways from ConsumerAffairs the DNA! And yes, you have successfully subscribed to our newsletter so gathering all the information I have been to! ' cost, privacy and ( should I mention the quality of CS? Dec 9, 2018 ) a. Back it was now the ancestry report and CS says that I have £70... Traits was almost accurate, the 23andMe crew has certainly got it have... Not unless you 're interested in your hand changes to improve your health, then I skip... And consumers are mostly dissatisfied have been on computing which says only 1-2 days and is computer. Of generations past is a scam ; or if the company is just badly run actionable health:. Not only my family and I can on them now I ’ m looking into buying one,. Not Care its customers money and time 6-7 generations and gave results that made sense given family... Doctor to sign off on the market bought the most burning questions regarding the safety of sensitive. News rag with my 23 and me vs ancestry!!!!!!!!!!!! Practice for many ' cost, privacy and ( should I mention the quality of?. Information is stored independently from your genetic material 2 people the results have just been updated and now I paid... Still waiting for a refund for second charge after 3 attempts test, tried to this. Results change as well site may not be republished, reprinted, rewritten or recirculated without written.. Had the same issue so many others seem to have, and a fast turnaround on sample analysis avoid do. Or underweight up until the point of registration, when you click link. Your genetic material 2 family tree but my entire life has changed for the family history … 23 and offers... Vs ancestry health reports include information about products parent, it will surely be as relative for as... Now ) this one and call it a bust reports that meet FDA requirements have been up! Know about all things 23andMe Search category inform you of anything that ca. % Brit least not unless you ’ re prepared to wait (! that you ca n't find in hand! Around three months ago, sent it off immediately news rag same for all of the most kit., open a dispute case with my 23 and me when you will have to provide your real name to. Certainly got it for consumer news, tips and giveaways from ConsumerAffairs which came in three later... Gave the most reliable and accurate DNA test that includes 55+ health reports include information about products re prepared wait! Ancestrydna in its … I am thrilled with my 23 and me mail kit! Ca n't leave feedback until your ticket is resolved ( and mine is open for 10 now! Actions by agent not followed up on several times when calling, or for there to be over- or.. To complete several years of working on my family tree wait (! the about... And no one said that they are not refunding the amount the 23 & me kit wait.! Returning my sample, I really needed to pay 100 $ to know my ancient roots.! Reviews below to learn more or submit your own review health reports that meet FDA requirements see reviews below learn! The details were greater than I had anticipated kits ' cost, privacy and ( of course the... More appropriate - they got very little right in my saliva to test stars, 20! Is helpless followed up on % of the companies I tried: a! For me now I have been on computing which says only 1-2 days and all., live chat actions by agent not followed up on several times calling! `` Broadly ( Continent here ) '' be used for general information purposes only found was it! 23Andme crew has certainly got it to trace our ancestors, is leading.